Direct Billing & Insurance Coverage
We Offer Direct Billing for Eligible Plans
At Théla Psychotherapy Clinic, we offer direct billing with select insurance providers to make accessing therapy easier and more convenient. When eligible, we submit claims on your behalf so you can focus on your care—not paperwork.
Direct billing availability depends on your insurance plan, coverage limits, and provider eligibility.
Insurance Providers We Can Direct Bill
We are currently able to submit claims directly through TELUS Health eClaims and Provider Connect (Canada Life, Manulife, Sun Life, Desjardins, Green Shield, Blue Cross, and participating insurers).
If your provider is not listed, you are still welcome to book. We can provide detailed receipts for manual submission.
Coverage and approval vary by plan. Some plans may still require the client to pay upfront and submit claims independently.
What Direct Billing Means for You
When direct billing is available:
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We submit the claim on your behalf
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You pay only the uncovered portion, if applicable
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No need to submit paperwork after your session
When direct billing is not available:
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Full payment is collected at the time of session
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A detailed receipt is provided for reimbursement
Common Insurance Companies We Work With
Important Notes About Coverage
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Coverage varies by employer and individual plan
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Some plans require payment upfront despite provider participation
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We recommend confirming your coverage before your first session
Questions to ask your insurer:
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Is psychotherapy covered?
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Is a Registered Psychotherapist (Qualifying) covered?
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What is my annual limit and per-session maximum?
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Is direct billing permitted?
We’re Happy to Help
If you’re unsure whether your plan qualifies for direct billing, feel free to reach out before booking.
